At Ed-Champagne we have implemented a delivery guarantee policy.
At Ed-Champagne we have implemented a delivery guarantee policy consisting in returning the broken merchandise to you free of charge or refunding it to you. For any product damaged during transport and reported or refused upon receipt. Any complaint made after signing the delivery note will be systematically rejected and we will be unable to exchange or refund the product.
Bottle shipping is complicated and it can break. The packaging is essential. So we thought of everything. For our shipments via Colissimo, Mondial Relais, we use reinforced double corrugated boxes. All the bottles are separated from each other by cardboard wedging or braces so that they do not touch each other. The spaces not used by the products are filled with wedging materials (paper, recycled cardboard, etc.) to cushion any shocks. We guarantee you an anti-breakage delivery. This ensures that orders are transported as safely and reliably as possible.